At RAMS-Aviation, we understand the critical importance of Aircraft On Ground (AOG) situations and the need for prompt and efficient service to minimize operational disruptions. This section outlines our procedures for AOG and services calls, emphasizing our commitment to providing reliable support to our clients worldwide.

AOG: Aircraft On Ground (AOG) refers to a situation where an aircraft is unable to depart or continue its scheduled flight due to maintenance issues. AOG situations demand immediate attention to restore the aircraft to an airworthy condition and minimize groundtime.

AOG situations can lead to significant operational and financial implications for airlines and operators. Delayed response times can exacerbate these consequences, affecting schedules, passenger satisfaction, and overall business performance. Therefore, our commitment is to prioritize AOG calls and provide swift response and resolution.